Our Location

Baniyas Square, Dubai - U.A.E

Annual Maintenance Contract (AMC) with Vision TS

At Vision TS, we provide comprehensive IT AMC services to ensure your business runs smoothly without technical disruptions. Our expert IT engineers in Dubai offer professional maintenance, security, and support solutions tailored to your needs. Whether you are in Business Bay, Downtown, JLT, or Dubai Freezone, we guarantee efficient IT services to keep your systems optimized and secure.

What You Get in IT AMC with Vision TS

1. Daily User Issues & Maintenance for All Systems and Laptops

Our IT support team ensures that your employees face minimal downtime by resolving daily technical issues quickly and efficiently.

 

2. Firewall & Router Management

We provide firewall management and router configuration services to enhance security, prevent cyber threats, and maintain smooth network performance.

 

3. VPN Setup for Secure Remote Access

Need access to your office server data from home or outside? We set up secure VPN connections through firewalls, ensuring seamless and safe remote access.

 

4. Cable Dressing & Server Room Management

A well-organized server room enhances efficiency. Our experts manage cable dressing, server racks, and structured cabling for optimized IT infrastructure.

 

5. Data Backup Setup & Monitoring

Protect your business data with our automated backup solutions. We set up and monitor backup systems to prevent data loss in case of system failure.

 

6. Fast Issue Resolution (Within 1 to 3 Working Hours)

Urgent IT issues? We guarantee quick response times, resolving problems within 1 to 3 working hours after a complaint is logged.

 

7. Monthly On-Site Visits

  • 4 on-site visits per month included in AMC.
  • After that, a basic visit charge will apply.

 

8. Unlimited Remote Support

Our IT engineers are available anytime during working hours for remote troubleshooting and support.

 

9. CCTV Issues Troubleshooting

We ensure your CCTV system is running flawlessly, offering support for connectivity, storage, and maintenance.

 

10. WiFi Access Points & Switch Management

For businesses in Dubai, we manage WiFi networks, access points, and switches to ensure uninterrupted internet connectivity.

 

11. On-Site & Online IT Support (Monday to Saturday, 8:00 AM – 8:00 PM)

We provide on-site and online IT support in Business Bay, Downtown, JLT, and Dubai Freezone, ensuring your business operations never face IT disruptions.

 

12. Monthly Device Maintenance & Firmware Upgrades

Every month, we conduct a comprehensive on-site visit to check all devices, upgrade firmware, and perform maintenance to keep your IT infrastructure up to date.

 

Why Choose Vision TS for IT AMC in Dubai?

✔ Reliable IT Services in Business Bay, Downtown, JLT, and Dubai Freezone.
Certified IT Engineers with extensive experience.
Fast Response Time for urgent issues.
Customized IT Solutions tailored for businesses.

 

Get the Best IT AMC Services in Dubai!

Ensure seamless IT operations with Vision TS. Contact us today for a customized AMC package that fits your business needs.

📞 Call Now | 📩 Email Us

Contact Us

Get in touch with Vision TS for expert IT solutions and support tailored to your business needs.

mobile

+971 52 705 3291

whatsapp

+971 52 425 6451

MAIL

info@thevisionts.com

Address

Baniyas Square, Dubai - U.A.E

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